2048 PurgeSupport
Need a hand? Email support@biosystemsone.com and include your iPhone model, iOS version, and a short description of what happened.
Purchases and Restore
Open the in-game Store and tap Restore Purchases to recover permanent purchases such as Remove Ads and Expanded Boards using the same Apple Account. Consumable Undo, Milestone Return, and Purge credits cannot be restored once spent. If a purchase appears missing, first check the Apple Account used for the original purchase, then contact us with the product name and approximate purchase date. Do not email full payment details.
Ads
Free players may see a banner during play and an occasional full-screen ad at a natural break, such as pause or starting a new game. Remove Ads disables those ads after the purchase is recognized. If an ad still appears, use Restore Purchases in the Store.
Game Center and friends
Sign in to Game Center on your iPhone to see rankings and invite friends. Leaderboards track scores from the standard four-row game; expanded-board scores are not submitted to those rankings. If scores are missing, check your Game Center connection and reopen the leaderboard.
Expanded boards
After purchasing Expanded Boards, choose five or six rows in Settings. A new board size takes effect when you start a new game.
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